Shopping Terms & Conditions

Last Edited: 04/20/2020



Due to COVID-19, Prim Bath & Body Company store front remains closed. Prim Team Members are complying with the stay-at-home orders in place for the state of Louisiana as issued by Governor Jon Bel Edwards. 


Items are being created at home to be listed for sale on the website and shipped when ordered. Not all items on each restock are ready to ship. This will cause our usual turn around time to be longer than usual and as otherwise stated on listings. Each item is handmade, labeled and packaged before orders can be worked on.  


Pick up orders remain unavailable at this time. As each order is fulfilled and shipped, an email will be sent to the address supplied at the time of purchase. Please be sure to check the SPAM folder of your email account. 


Join our VIP group and check there for updates regularly. We realize that there are many customer photos, as well as general posts but you can search for posts by Brooke Shae and click > Most Recent to scroll through the most recent update posts! 



Thank you so much for continuing to support Prim! We appreciate you all so much!